SHIPPING

As soon as we receive your order we start processing it. Most orders get shipped next day.  You will receive notification of shipment.  Let us know if you have any questions inquiries@alexandharry.com.

 

Shipping Options

Free Shipping within the Continental US (excludes Hawaii and Alaska)

  • Typically delivered within 2-10 business days for orders placed Monday-Friday by 1 p.m. PST
  • Delivery takes place Monday-Saturday. (Not on weekends or holidays)
  • Orders placed on Friday/Saturday: we still try to process and get out same day, but because there is no postal service on Sunday it might not go out until Monday.
  • UPS Orders cannot be delivered to PO boxes

 

$30 UPS Flat Rate on Ground Shipping to Hawaii and Alaska

  • Typically delivered within 2-10 business days for orders placed Monday-Friday by 1 p.m. PST
  • Delivery takes place Monday-Friday. (Not on weekends or holidays)
  • Orders cannot be delivered to PO boxes.

 

RETURNS

We want you to be completely satisfied with your Alex & Harry order and will accept a return of unwashed and unworn merchandise with all tags attached. Returns should be sent to:

alex & harry

956 edinburgh st

sf, ca 94112

Be sure to have the return address reflect the name on your order, r include your order number and name in the parcel. We recommend insuring your return as we cannot be responsible for returns which are not received.

All Sale items (anything marked at a price lower than its original price) are FINAL SALE—no exceptions.

Send it back to us within 21 days of original receipt date for a full refund. If we receive your return after 21 days of original receipt date, a 25% restocking fee will be charged and deducted from your final credit.

Please note that shipping charges are non-refundable and upon receipt of returned item(s).

Securely pack the return merchandise INCLUDE THE RETURN FORM ABOVE and send it to: alex & harry: Returns 956 Edinburgh St. San Francisco CA 94112

Upon receipt of return, please allow up to 15 days for your credit to be processed.

 

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